Pricing
Pilot pricing that fits inside what you're already spending.
Pilots are sized to sit alongside what you already spend on mystery shopping and L&D. We're not self-serve yet; every customer today is a conversation with the founder.
Where we sit
Between the mystery shopper and the LMS.
The line items we replace are already on your budget. We aim to fit inside that envelope, not on top of it.
How pilots are scoped
One store or one team. Two to four weeks. One question worth answering.
We write the pilot scope down together before the contract is signed. Success is whether we answer the specific question you walked in with: what did my best store do differently last week, or which three product questions kept tripping up the floor this month. That question becomes the thing we deliver on, not a list of features.
Capture
One location or one team: Rover for fixed-position, wearable for field, or software for audio you already have.
Intelligence layer
Speaker diarization, business moments tagged, value at stake, and the dashboard your operations team picks up on Monday.
Coaching loop
Turn recurring execution gaps into role-specific micro-learning modules and store-level playbooks.
Implementation support
Zero to first dashboard inside two weeks. Founder on call for the first week of data.
What it sits next to
The pilot is sized to sit inside what you already spend on this gap.
Cost-recovery is a realistic framing for the first conversation. Revenue recovery, the rupee figure on the moments we surface, tends to be the more interesting number for the operator and the CFO together.
| Existing line item | What you spend today | What we do to it |
|---|---|---|
| Mystery-shopper programme | ₹1.5L – ₹5L per quarter at multi-site retail. Two-to-four visits per store. Three-week reporting delay. | Replace. Full-fleet event detection, dashboard by Monday. |
| LMS used for coaching | ₹50K – ₹2.5L per year for a 50–200 person team. Generic modules, low completion. | Can replace. We generate coaching from real moments instead of a vendor's catalogue. |
| Voice-of-customer agency | ₹2L – ₹10L per engagement at a mid-size D2C brand. Sample report, periodic. | Can replace. Continuous signal from captured customer interactions. |
| Post-shift huddle | Time, not money. Runs on opinion. | Augment with evidence. The huddle still happens, now run on actual moments. |
| NPS / CSAT survey | Subscription cost + analyst time. | Augment. The survey tells you the score. We tell you why. |
Mystery-shopper programme
What you spend today
₹1.5L – ₹5L per quarter at multi-site retail. Two-to-four visits per store. Three-week reporting delay.
What we do to it
Replace. Full-fleet event detection, dashboard by Monday.
LMS used for coaching
What you spend today
₹50K – ₹2.5L per year for a 50–200 person team. Generic modules, low completion.
What we do to it
Can replace. We generate coaching from real moments instead of a vendor's catalogue.
Voice-of-customer agency
What you spend today
₹2L – ₹10L per engagement at a mid-size D2C brand. Sample report, periodic.
What we do to it
Can replace. Continuous signal from captured customer interactions.
Post-shift huddle
What you spend today
Time, not money. Runs on opinion.
What we do to it
Augment with evidence. The huddle still happens, now run on actual moments.
NPS / CSAT survey
What you spend today
Subscription cost + analyst time.
What we do to it
Augment. The survey tells you the score. We tell you why.
Don't lead with an ROI calculator. Lead with the number from your floor.
The hardware
Rover.
Ambient counter microphone. Indian-language transcription built in. Speaker diarization. Status LED visible at the counter. Physical mute. Consent signage included.
- Lead time
- 2 weeks
- From confirmed order to install.
- Install
- 20-minute self-install
- Or installer-supported if it helps.
- Pricing
- Per-customer
- Sized to your fleet and surface mix. We share the number in your demo, not on this page.
- Availability
- With your pilot
- Rover ships as part of your pilot.
What comes in the box
- Rover device + mounting hardware
- Setup guide + 20-minute install video
- Printable consent signage
- 30-day intelligence evaluation, full refund if it doesn't surface what you expected
Posture
Consent signage at the counter. Physical mute on the device. Audio stored in India. No covert capture, ever.
Agent access
Agent access for your AI.
If your team has standardised on an AI assistant of its own, it can query Ostronaut directly. Your AI sends the questions; the data never leaves the Ostronaut environment.
Available with any pilot.
The shape
Frequently asked questions
Frequently asked questions.
Is there a free tier?
Not yet. We're not self-serve today; every customer is a conversation with the founder. We'll publish a self-serve option once it's real.
What does a pilot actually cost?
The per-customer number depends on capture surface (Rover hardware vs software-only), number of locations or teams, and whether agent access is part of the scope. We size pilots to sit alongside what you already spend on mystery shopping and L&D.
How fast can we be live?
One store or team, two to four weeks. First dashboard within seven days of capture going live.
Do you support languages other than Hindi and Marathi?
Yes: Punjabi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Bengali, Hinglish, and English. It's tuned for the rapid code-switching every Indian shift has.
Where does our audio live?
India. Storage region is pinned to India at contract signing and doesn't change without your approval. You control retention and redaction.
Do you do covert capture?
No. Consent is documented per surface: signage for fixed-position, opt-in for wearable, recording disclosure for software. We'll politely turn down a customer who wants us to operate covertly.
Can our own AI query the conversation data?
Yes, through our agent API. Available with any pilot.
What if we want to bring our own audio (no hardware)?
Software-only capture works. Upload a file, paste a meeting URL, forward a call, or connect an existing recording workflow.
Tell us about your fleet, and we'll show you ours.
Fifteen minutes with the founder. We’ll show you a live Ostronaut dashboard on a floor like yours, and sketch a pilot for one of your locations.