Listen across channels
Bring in real conversations from every customer and agent touchpoint.
Ostronaut listens across human-agent, agent-agent, and human-human conversations, then converts them into actionable business events.

Revenue loss, demand signals, SOP gaps, coaching needs, and failure patterns your teams or AI agents can act on.
Product walkthrough
See how the system listens for the moment that matters, links it to evidence, and turns it into a next step your team can use.
Play the clip to get the product story in under two minutes.
How it works
Ostronaut ingests conversations and business context, understands what happened, and routes the right next step to a team, workflow, or AI agent.
Bring in real conversations from every customer and agent touchpoint.
Ground every conversation in the policies, docs, and history that matter.
Turn conversations into structured moments the business can act on.
Route next steps into the systems and teams that can close the loop.
Business impact queue
Every unresolved conversation leaves something behind: missed revenue, unmet demand, SOP drift, coaching gaps, frustrated customers, or agent failure patterns. Ostronaut finds the leak, shows the evidence, and routes the next action.
High-intent customers who did not convert, unresolved objections, missed follow-ups, abandoned carts, and walkouts.
Repeated requests for products, features, services, locations, pricing, or workflows you do not yet support.
Humans or agents skipping steps, explaining policies incorrectly, missing escalation rules, or giving inconsistent answers.
Users getting stuck, retrying, escalating, dropping off, or asking the agent to do something it cannot complete.
Every event includes the source conversation, business value, evidence, owner, and next step.
Conversations do not happen in clean test scripts. Customers switch languages, interrupt, repeat themselves, ask edge-case questions, abandon flows, push agents off-script, or speak from noisy physical locations. Ostronaut is built to turn all of that into structured business events.
If it works on noisy, multilingual, real-world conversations, it works on clean cloud transcripts too.
Used across retail, healthcare, services, and support-led teams where conversations shape revenue, demand, operations, and customer experience.
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